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Henderson, Tenn. Gets A Gig

September 2, 2015

Blue and red fibre optical cablesAs the Coalition for the New Economy has consistently reported in the past, private sector broadband providers are building gigabit broadband networks all around the country and, even though government-owned broadband supporters might argue it’s the “big guys” who have a monopoly on service, the fact is smaller providers are entering the gig market too.

For example, Aeneas Internet and Telephone, a Jackson, Tenn.-based private Internet and telephone service provider, announced earlier this year that it is building a gigabit system in Henderson, Tenn., population approximately 6,500.

Aeneas founder Jonathan Harlan said, “It’s important to us that the people of our community have the same types of choices and options for high-speed Internet and telephone that other areas of the country have access to. We believe broadband should be available to everyone at a cost they can afford. Aeneas is investing in the economic future of Henderson. … We believe a greater access to broadband and other communications technologies can have a real economic impact in this area.”

While government-owned broadband networks drain taxpayer dollars, Aeneas gives back to the community. The company’s website includes testimonials from customers. Steve M. noted the company sponsored a local ballet and, according to Aeneas’s Facebook page, it has also sponsored other community events like the annual Chester County BBQ Festival and the company’s own annual block party.

This year, for the fifth time, Aeneas was awarded the Jackson Civic Pride Award for its contributions to the city.

All of that would not matter, however, if Aeneas did not provide good, well-priced service for west Tennessee consumers. The company succeeds in this arena too. Linda said Aeneas customer service representatives are always courteous and helpful. Dianne said Aeneas contributes “greatly” to her quality of life while another customer, Paul S., said his speeds are “frickin’ fast.”

If Aeneas has its way, those speeds will continue to get even faster.

Fast speeds, good service, economic development and civic engagement – makes us wonder: why do government-owned broadband supporters want to kick out companies like Aeneas?